**Job Identification:** 210559
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time
**Salary** u00a330,845.00 per year
**Exceptional Hospitality Starts with You**
Do you want to **Be A Part** of something unique?
Hart Shoreditch Hotel London, Curio Collection by Hilton is a boutique lifestyle hotel based in the cultural, creative and trendy scene of Shoreditch and we are currently on the hunt for a dynamic and charismatic Junior Front Desk Manager.
Our team strives to be friendly, supportive and inclusive and we are always looking for people who live and breathe these values.
**A WORLD OF REWARDS**
** Salary: u00a330,845/year**
Incredible travel perks u2013 Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton u2013 Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave u2013 Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support u2013 Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge u2013 In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources u2013 Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counselling and support through our best-in-class Employee Assistance Program (EAP)
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Smart casual uniform provided
Employee Meal Allowance
Discounts on F&B outlets
Recommend a Friend Scheme
Companyu2019s Pension with enhanced personal pension plan
Trainings to get started and continue to grow and loads of opportunities to progress
*Benefits availability may vary depending on Team Memberu2019s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
**About Curio Collection by Hilton Hotels**
Hiltonu2019s Curio Collection brand appeals to travelers seeking one-of-a-kind discoveries and authentic experiences. Each Curio Collection by Hilton hotel is part of the destination it calls home u2014 authentically embodying the distinct culture and spirit of the community in which they reside.
**Here’s what you’ll do during a typical day:**
**Supervise front office team:** Lead team members in performing all front office procedures, ensuring smooth check-ins, check-outs, and guest service delivery **Lead day-to-day team operations:** Create team schedules, assign tasks, lead pre-shift meetings, and provide training, guidance, and in the moment feedback **Lead guest issue resolution:** Respond to guest inquiries and concerns directly while supporting team members in in handling complex or escalated issues **Manage lobby flow:** Monitor guest traffic in the lobby and adjust team coverage in real time to maintain service efficiency **Manage special projects:** Lead department initiatives or ad-hoc assignments
**12u2011hour shift pattern applies to this position.**
**What It Takes to Make the Stay**
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
**Join an Award-Winning Workplace Culture**
At Hilton, we donu2019t just deliver exceptional experiences for our guestsu2014we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, weu2019ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the Worldu2019s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/) , and a company-wide commitment to providing the best stay for every guest, weu2019re setting new standards for the future of travel.
Whether youu2019re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the careeru2014and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why weu2019re more than a great place to stayu2014weu2019re a great place to work….