Head of SITA Network Engineering

At the heart of SITA’s expertise, the Network Engineering team of the Communication & Data Exchange department develops, maintains and supports SITA’s network SD-WAN and WAN backbone infrastructure solutions. The role is a Network Team Manager responsible for leading the team, managing projects, and ensuring high service levels.

Travel may be required occasionally.

What You’ll Do

• Prepare the future of SITA networks, ensuring the use of efficient and modern technology.
• Collaborate with stakeholders to gather requirements and define project scope and timeline, providing regular updates and gathering feedback for continuous improvement.
• Lead the engineering budgeting, planning, execution, and delivery of the portfolio, managing projects and ensuring they align with strategic goals.
• Monitor project progress, identifying and addressing issues or risks to keep the project on track.
• Foster a collaborative environment by coordinating cross-functional team engineers (WAN, SD-WAN, SSE…).
• Implement and promote best practices in Agile methodologies and a DevOps mindset (e.g. CI / CD, automation).
• Ensure thorough quality assurance processes are in place to meet product standards and customer expectations.
• Ensure proper life cycle of current solutions and address technical debt.
• Develop and maintain comprehensive documentation for all project phases, ensuring knowledge transfer and continuity.
• Manage performance, develop talent and keep skilled staff motivated.
• Lead, mentor and coach your team members to foster knowledge sharing, growth, learning, accountability and team spirit.
• Report on the progress of the network portfolio initiatives and projects.
• Act as product owner for your area, manage a backlog and prioritise initiatives to improve key metrics.
• Lead and manage selection and maintenance of infrastructure vendors and partners to support the organization’s goals.
• Respect SITA’s methodologies, standards, practices, policies and culture.

Qualifications

• Master’s degree or equivalent preferably in Computer Science, Engineering, Mathematics or similar.
• At least 10 years of experience in a Network and Security Engineering environment.
• Technical skills on: Networks, SD-WAN, Network Security and Software defined networks.
• Ability to define high-level designs for significant systems & applications with inputs from relevant experts.
• Proven experience in project management.
• Proven experience in people management. Exceptional communication and interpersonal skills, capable of engaging with diverse stakeholders.
• Proven experience in product management. Ability to think critically and strategically, balancing technical and business needs effectively.
• Demonstrated ability to manage multiple projects simultaneously while maintaining high-quality standards.
• Strong organizational skills, with a focus on detail and results-driven outcomes.

Nice to Have

• Certifications in project management (e.g., PMP, Agile) or relevant technical areas.
• Experience with WAN, SDWAN and Network Security providers.
• Knowledge of DevOps practices and cloud technologies (e.g. Azure).

What We Offer

• Flex Week: Work from home up to 2 days/week (depending on your team’s needs).
• Flex Day: Make your workday suit your life and plans.
• Flex-Location: Take up to 30 days a year to work from any location in the world.
• Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs.
• Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive, including LinkedIn Learning, Microsoft’s Enterprise Skills Initiative, Airport Council International, Pluralsight, Harvard Business Publishing, Stanford and many others.
• Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

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