Who We Are Looking For
The State Street Alpha client implementation team is looking for a qualified leader with strong experience in project management, analysis, system flows and business architecture to execute client implementations of the industry’s first ever front‑to‑back client servicing platform. The successful candidate must be highly organized and able to move seamlessly between multiple implementations and changing client requirements. The Alpha Front Office Support Solutions & Implementation Workstream Lead will be responsible for managing and overseeing the due diligence/service definition, solution design, implementation/onboarding, testing and post‑go‑live efforts for several client implementations (likely simultaneously).
Why this role is important to us
The team you will be joining is part of a global, cross‑divisional group supporting State Street Alpha. State Street Alpha redefines the common definition of “alpha” to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses.
What You Will Be Responsible For
- Manage the client solution design (operational processes and system functionality), conversion approach, implementation plan, go‑live, and post‑go‑live activities for converting clients onto State Street’s Front‑to‑Back servicing platform.
- Work with external clients and portfolio managers to configure the Alpha platform for client‑specific workflows.
- Define services, service level agreements, scope discussions, and change control items with the client and internal stakeholders.
- Collaborate with other teams to share approaches, develop best practices and improve team capabilities to successfully migrate clients.
- Coordinate with a Model Office environment and team for internal and external testing and POC purposes.
- Become a product and platform SME on State Street’s Front‑to‑Back platform.
- Organize and conduct implementation project status meetings, communicating status to internal and external stakeholders, including senior management.
- Domestic and/or international travel may be required.
What We Value
- Experience integrating with other industry software providers to promote platform interoperability.
- Prior experience leading large scale client conversions and onboarding efforts in the financial industry.
- Strong problem‑solving and project management skills.
- Ability to work on multiple projects concurrently and prioritize work accordingly.
- Excellent analytical and interpersonal, verbal and written communication, and presentation skills.
- Expertise in MS Office including Visio, Project and PowerPoint.
- Ability to work in a fast‑paced, deadline‑oriented, globally structured team‑based environment.
Education & Preferred Qualifications
- Bachelor’s degree or above.
- 10+ years of financial industry experience.
- Experience with one or more of the following: Front Office Operations, Transaction Management, Recording Keeping, Corporate Actions, OTC Derivatives, Performance & Analytics, Reconciliation, Reporting, Cash Management and Collateral Management.
- Experience in project management/project coordination particularly on complex projects.
- Experience in business analysis.
- Demonstrable experience in a client‑facing role.
- Effective communication skills.
- Ability to prioritize multiple projects and deliver implementations in a timely manner.
- Working collaboratively.
- Experience in managing and mitigating risks and escalating issues effectively.
- Competency in drafting and updating key documentation and artifacts.
Equal Opportunity Employer Statement
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
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