Location
Bristol (Hybrid). The role requires you to be based in the Bristol office for a minimum of three days a week, with flexibility to work from home for some of the week. Find out more about our flexible work culture at computershare.com/flex.
Job Description
As a Service Delivery Manager you’ll play an important role within the team, supporting the delivery of end‑to‑end communications, whether electronic or physical. You will work closely with internal teams and clients to ensure work is delivered accurately and on time, while building strong relationships and developing an understanding of client needs. This is a 12‑month fixed term contract based in our Bristol office, ideal for someone looking to develop their career in service delivery, gaining hands‑on experience across client management, project coordination, and operational processes.
Key Responsibilities
- Support the coordination and delivery of client jobs from briefing through to completion, ensuring work is accurate and on time
- Assist in monitoring contract work, tracking timelines, and escalating any issues where needed
- Act as a day‑to‑day contact for client queries, supporting relationship development
- Contribute to project delivery, supporting larger initiatives while developing ownership of smaller projects
- Work in line with invoicing processes to ensure all work is invoiced correctly and in a timely manner
- Collaborate with colleagues and contribute to team improvement initiatives
Qualifications
- Strong organisational skills with the ability to manage multiple tasks and priorities
- Confident communication skills with the ability to engage effectively with others
- Interest in building client relationships and understanding business needs
- Willingness to learn and develop within a client‑facing role
- Resilience and a positive approach when working to deadlines
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Attention to detail with a focus on accuracy and quality
- A positive, proactive attitude with flexibility and openness to learning new systems and technologies
Benefits
Flexible work – to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business – you can set aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
Extra rewards – ranging from recognition awards and team get‑togethers to helping you invest in your future.
Ours is a welcoming and close‑knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare: computershare.com/careershub.
Fairness and culture
We’re dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
#J-18808-Ljbffr…