Senior IT Service Delivery Leader (MSP)

Doherty is seeking a Service Delivery Manager who will be responsible for ensuring quality IT services in line with contractual commitments. You will act as the intermediary between customers and technical teams, ensuring satisfaction and continuous improvement in service delivery.

The ideal candidate will have significant experience in an IT MSP environment, skilled in managing SLAs and stakeholder relationships. Benefits include a basic salary, performance bonus and extensive leave options.

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