Senior Escalations Engineer – Customer Experience

Dormont Manufacturing Co in Milton Keynes is on the lookout for a Principal Support Engineer. In this senior role, you will be responsible for rapid resolutions of technical customer issues, utilizing your expertise in tools like Datadog and Postman.

The ideal candidate will have over 10 years of experience in Technical Support Engineering and a proven ability to handle vendor escalations effectively. This role is vital for improving customer experience and support operations.

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