Brief overview of the role
Telford & Wrekin Library Service is looking for a keen individual to join the team to cover a secondment. This is a maternity cover post commencing 9 March 2026 for 18.5 hours per week and will be based at Southwater Library.
The library service is a valued resource within the community. This role provides a highly customer-focused service to the public. Duties will include:
- answering general and book-related queries, issuing, discharging and shelving books
- promoting library stock
- cash handling
- helping with children’s activities
- registering new users
- helping customers in the use of IT via the public access PCs.
- The post holder will also deliver the ‘First Point @’ services provided in the library
The position will involve working fortnightly on a Saturday on a rota basis. The post holder may also be required to work Sundays, evenings and Bank Holidays as required.
Skills and experience
Candidates must be:
- Knowledgeable about books, online resources and information on the Council website
- Able to work accurately, at times under pressure
- Able to communicate articulately with a diverse range of library customers
- Able to use good questioning skills to comprehend and meet the needs of library customers
- Able to show initiative and a desire for developing new skills
For an informal discussion about the role, please contact Gemma Hancox on 01952 383893 or Gemma.Hancox@telford.gov.uk
Please click on the link below to view the job description and person specification.
A CV template is available if you do not already have a CV.
We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council everyone belongs and every voice matters.
What we offer
- We offer competitive salaries and a fantastic leave package — starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy.
- Flexible working & career progression.
- Local Government Pension Scheme.
- Staff discounts & salary sacrifice perks.
- Free parking & confidential wellbeing support.
- Hybrid working model – whether you’re in the office or working from home, we support a balance that fits your personal and family commitments.
Find out further information about working at Telford & Wrekin Council, including our full list of benefits.
Roles involving children or vulnerable adults will require a criminal records check. It’s an offence to apply if you’re barred from working with these groups.
Please note: We do not hold a sponsorship licence for visas.
Attached documents
Job Description and Person Specification
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