Our Technical Training team is looking for two Training Planners to join us at either our Taunton or Tipton Training Centre. In this role you’ll support the planning and delivery of training across National Grid’s business. Working in a fast-paced environment, you’ll play a key role in ensuring training activities are organised, accurate and delivered to a high standard. You will report to a Technical Training Planning Manager and we’re looking for someone with strong organisational skills, attention to detail and confidence using IT, systems. This role offers a blend of office and home working with approximately 3 days in the office and the remainder from home.
About Us
We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses. National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.
Main Responsibilities
- Work closely with Training Planners and key stakeholders across the business
- Deliver KPIs and performance targets accurately and to agreed deadlines
- Manage internal and external course bookings and administration, including booking training requirements, scheduling and updating training programmes with course dates (including internal trainers and booking external training providers), booking training rooms, creating and issuing course joining instructions
- Ensure the Learning Management system is updated accurately
- Utilise financial systems to process supplier and maintain accurate financial records
- Provide reception support when needed
- Deliver excellent customer service across all communication channels
The Ideal Candidate
- Confident using Microsoft Word, Excel and Outlook, with advanced Excel skills desirable
- Ideally has previous experience in a training support or planning role
- Has experience working with learning management systems (e.g. SAP, Success Factors or Crown)
- Is passionate about delivering excellent customer service
- Communicates clearly and effectively with colleagues, internal stakeholders and external customers
- Can work collaboratively as part of a team, whilst also being self‑motivated and able to work independently
- Has strong organisational skills, a high level of attention to detail and uses initiative effectively
- Adopts a flexible and proactive approach to assist the Technical Training Planning Manager and colleagues with training activities
Benefits
- 26 days paid leave plus 8 bank holidays, up to 28 days with continuous service
- Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%)
- Annual Share Save plan
- Life assurance 4 times annual salary
- Contributory private healthcare scheme for you and your family
- Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services
- Free on‑site parking at all our main sites
Things You Need to Know
As an equal opportunities employer committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture. If you require additional support to complete your online application, please email nged.recruitment@nationalgrid.co.uk. In most cases, National Grid is unable to offer sponsorship for employment under the UK points‑based immigration system; however, in exceptional circumstances we may consider sponsorship where specialist skills are required. All applications are welcome from candidates who meet these requirements. National Grid Electricity Distribution is committed to safeguarding the interests of the Company, colleagues and customers. This role is subject to a satisfactory Barring Service (DBS) check.
Contact Details
National GridTel: 000 000 0000Contact: Stacey Carrington (WP)Email: VPB6C291FE.567@vacancyposter.com
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