Senior Customer Success Manager — Cyber AI & Security

Darktrace Ltd, based in London, is looking for a Customer Success Manager to handle a portfolio of 30-40 clients, driving renewals and upsells. This hybrid role requires strong communication skills and a minimum of 5 years of relevant experience in customer success or related fields.

The successful candidate will collaborate across teams to enhance customer engagement and satisfaction, conduct business reviews, and present Darktrace’s cybersecurity solutions. Benefits include private medical insurance, life insurance, and 23 days of holiday.

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