Service Engineer

Salary

Opportunity to earn in excess of £40000 (This includes basic and additional supplements – base is determined on experience).

Location

Andover and surrounding areas

Benefits

• Base Salary of £31961 + Oncall + Overtime
• Working on a localised patch – no more travelling long distances
• 25 days holiday, plus bank holidays
• Stable, long-term work with a leading national business
• Development opportunities – Benefit from industry-led training modules, in-house face-to-face courses focused on product knowledge / standards awareness, and manufacturer-led product training sessions. Additionally, take advantage of optional individual development plans designed to support your career advancement and personal growth
• Online GP for you and your family
• Parking Apps – making your life a little easier
• Employee Referral Scheme (£1000)
• Company Pension Scheme (5% employer contribution)
• Life Assurance (4 x Basic Salary)
• Uniform, all PPE, tools and ongoing training provided
• Travel Time Scheme
• A Central Benefits Platform offering a wide variety discounts
• Health & Wellbeing Resources
• Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

Responsibilities

• Conducting Routine Inspections: inspect security systems a range of customers from commercial, domestic, and integrated systems
• Performing Maintenance and Repairs: Planning your own day, you’ll be field based, visiting customer premises across the region
• Providing Technical Advice: offer guidance to our customers on security best practices and help them understand what we offer
• Responding to Service Calls: Engineers respond to customer requests for service, troubleshooting issues and resolving problems promptly to maintain customer satisfaction and safety
• Participate in a structured call-out rota to provide after-hours support, ensuring timely responses to urgent issues on a rotational schedule

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