The World of Laings proudly partners with TAG Heuer, bringing the dynamic Swiss watchmaker to the immersive Edinburgh Boutique. We invite you to become a Sales Consultant, delivering outstanding customer care and building lasting relationships with clients.
Responsibilities
- Work 37.5 hours per week, 5 days out of 7.
- Provide customers with product knowledge to select TAG Heuer timepieces and help them make informed purchases.
- Leave customers with the feeling they received the best service.
- Develop in‑depth knowledge of TAG Heuer watch collections and convey this with pride and enthusiasm.
- Attract new customers by responding to inbound lead enquiries online, on the phone or walk‑ins.
- Strive to achieve sales targets in line with store figures and personal targets.
- Communicate to a high standard with colleagues and share insights or feedback from the sales process.
- Maintain excellent presentation of the new TAG Heuer boutique.
- Follow up with customers after their purchase for after‑care matters.
- Ensure personal responsibility for watch product handling and counts.
Qualifications
- Drive and passion to develop in‑depth knowledge and secure sales of luxury TAG Heuer timepieces.
- Proven track record of meeting and exceeding sales targets while providing excellent customer service.
- Luxury retail sales experience (watch experience not required).
- Ability to quickly build trust and rapport with clients and the broader Laings team.
- Commitment to driving client loyalty through exceptional customer service standards and genuine interest in their needs.
- Ability to work both as part of a team and independently, using your own initiative.
Benefits
Competitive salary and team commission structure, exclusive employee discounts, service recognition awards and a flexible benefits platform tailored to individual needs. Laings promotes diversity, inclusion, equity and wellbeing. We are free from discrimination and encourage confidential accommodation requests during recruitment.
Laings is committed to fostering a culture of belonging and equal opportunity, with practices free from discrimination. Please inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process.
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