Senior Account Manager

About the role

As a result of our incredible success and growth, we are looking for a Senior Account Manager to join us.

Responsibilities

• Manage a portfolio of circa 40 client accounts, with potential for further growth depending on business needs.
• Lead renewal processes and proactively look for upsell and cross‑sell opportunities.
• Conduct daily client meetings with high‑profile brands, both virtually and in‑person, to maintain strong relationships and ensure client satisfaction.
• Develop and present strategic proposals and campaign plans tailored to client objectives and market trends.
• Collaborate cross‑functionally to ensure seamless client experiences and campaign delivery.

A little bit about you…

• Proven track record in managing renewals, driving upsell opportunities, and leading commercial negotiations.
• Experience working with mid‑market to enterprise‑level clients across various industries.
• Skilled in managing long‑term client relationships with a focus on growth and retention.
• Results‑driven, with experience working towards and exceeding revenue targets.
• Experience leveraging data and insights to optimise deal strategy and performance.

Life at Pion

• Competitive salary.
• 30 days annual leave plus bank holidays.
• Accredited “Great Place To Work” company in three categories.
• Remote first working environment – you are not obligated to come into the office; choose the environment that best suits you.
• Flexible working hours (starting between 8am and 10am).
• Focus on welfare, including gym memberships, wellness challenges, a mental health first aider, and a health cash plan.
• Incredible partnership discounts for major brands such as Google, Apple, GymShark, Domino’s, and Uber.
• Commitment to personal development and career growth – learning budgets, coaching workshops, and progression plans.
• £200 work‑from‑home set‑up allowance to support your home office.

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