Job Summary
We are looking for a highly motivated and enthusiastic Band 4 Medical Secretary Supervisor to join our secretarial team in the Breast Department based at Solihull Hospital for 30 hours per week. The candidate will be a key member of the team, undertaking a lead role in supporting consultant(s) and other healthcare professionals by providing high quality secretarial and administrative support. You will play a pivotal role in ensuring patients are actively monitored and supported throughout their pathway.
Main Duties
- To touch‑type from audio the following documents: clinical letters; results letters – requiring an understanding of medical terminology, phraseology and medications, and high concentrations for complex or distressing material.
- Action all documents and book appointments as instructed by the consultant body, ensuring patients are listed for weekly Multi‑Disciplinary Meetings when required.
- Provide a complete confidential general and medical secretarial service for the consultant(s), organising meetings, preparing agendas and taking minutes.
- Use Microsoft Office applications (Outlook, Word, PowerPoint, Excel, Access) to produce clinical letters and other correspondence; use the hospital intranet to communicate upcoming appointments, admissions and investigation results.
- Monitor consultant annual leave and diary management.
- Supervise secretaries/clerical officers, allocating and monitoring work.
- Provide training to medical secretary trainees.
Qualifications
- Good general education (e.g., GCSE English and Maths A‑C, GCSE Level 9‑4).
- Business Administration NVQ Level 3 or equivalent experience in a clerical environment.
- AMSPAR Certificate or equivalent qualification, or equivalent knowledge of medical terminology.
- Working knowledge of medical terminology.
Experience
- Experience working as a Medical Secretary.
- Experience dealing with public/customer service.
- Experience using Microsoft Office packages (Word, Excel, Outlook).
- Experience using IT systems.
- Experience working in Healthcare.
- Good organisational skills; use of own initiative; ability to work under pressure and to multitask.
- Ability to work to deadlines.
Additional Criteria
- Good communication/customer care skills both written and verbal, demonstrating sympathy and compassion.
- Good keyboard/IT skills, strong organisation skills, time‑management, multitasking.
- Professional handling of enquiries from staff, patients and visitors; problem solving.
- Understanding of confidentiality and applying principles in daily work practice.
- Attention to detail where there are predictable interruptions.
- Ability to handle stressful situations, sensitive issues, and travel to multiple sites.
- Team player; confident dealing with people at all levels; mature, flexible and reliable.
Pay & Working Pattern
Band 4. Salary £28,392 to £31,157 per year. Permanent contract. Part‑time, Flexible working (30 hours per week).
Location
Solihull Hospital, Lode Ln, Solihull, West Midlands, B91 2JL, United Kingdom
Employer
University Hospitals Birmingham NHS Foundation Trust
Equal Opportunities Statement
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We develop compassionate, culturally competent leaders, are values‑driven in all that we do and create a welcoming inclusive workplace that thrives on the diversity of our people. We are committed to making reasonable adjustments for staff with disabilities, long‑term health conditions, mental health or neurodiverse conditions.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check to ensure no fit‑for‑work concerns exist.
Contact
Hiring Manager: Michelle GolsbyEmail: michelle.golsby@uhb.nhs.ukPhone: 07385221546
Reference
Reference number: 304‑1101000
Application Details
Job type: Contract – Part‑time, Flexible workingJob location: Solihull Hospital, Lode Ln, SolihullOpening date: 05 June 2026Closing date: 15 June 2026
Employer Website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
#J-18808-Ljbffr…