Membership Networks Coordinator

Overview

A chartered professional membership body has a contract opportunity available that is likely to extend, initially up to May 2027, for a Volunteer Coordinator or Events professional to join them to help support their professional volunteer networks with customer service, administration and events coordination. This opportunity offers flexible hybrid working arrangements.

Responsibilities

• Support volunteers in the organisation and promotion of online and in-person events, as well as supporting during events and meetings.
• Act as an ambassador for the organisation at local and national events.
• Provide administrative support to the volunteer management team, including being the first point of contact for day-to-day communications with key stakeholders, responding to queries in a timely and helpful way, liaising with IT when volunteers have IT issues, and maintaining up-to-date contacts and records for all volunteers.
• Attend events in person to provide on-site support.
• Note: There is occasionally a need to attend an evening in person, which can be taken as time off in lieu. Team members work collaboratively to cover this need in turns.

Qualifications and Skills

• Experience of working with volunteers and in a customer-facing role.
• Good communication skills with the ability to build strong working relationships with colleagues and members via email, phone and face-to-face.
• Excellent attention to detail and the ability to keep accurate, up-to-date records.
• Excellent IT literacy, especially Microsoft Office and using a CRM database.
• Experience with setting up webinar and online meeting platforms, such as MS Teams, Zoom, etc.
• Strong time-management and organisational skills, with the ability to multi-task and coordinate other people/diary management.
• Self-motivated, proactive and driven.

Details

• Salary: £34,000 – £36,000
• Contract: Fixed term, likely to extend
• Closing date: 17th June

If you require any assistance or adjustments to the application process to help you participate, please contact us so we can support you.

#J-18808-Ljbffr…