Medical Receptionist/Administrator

About This Role

We are looking for a 30‑hour experienced medical receptionist to join our busy and friendly practice.

Key Responsibilities

• Communicate with patients, clinicians and external organisations both face‑to‑face and by telephone.
• Make appointment bookings and respond to a variety of enquiries.
• Process prescriptions.
• Open and sort post and take deliveries.
• Scan, copy or file documents and patient notes.
• Receive payments from patients.
• Act as a central point of communication, taking messages and carrying out actions as required.
• Offer general support to colleagues, clinicians and patients as required.

Experience

• Good customer‑service skills.
• Strong communication skills.
• Ability to listen and problem‑solve.
• Positive working ethic.
• Ability to work effectively in a busy environment.
• Reliable, flexible and resilient.
• Good team player.
• Computer literate and comfortable with various software systems.
• Good attention to detail and accurate data input.
• Ability to follow processes and deliver consistent working methods.

Desired Experience

• Experience working in a GP practice.
• Experience with the EMIS clinical system.

Qualifications

• GCSE grade A to C in English and maths.
• NVQ Level 2 in administration (desirable).

Additional Requirements

Disclosure and Barring Service check required.

Remuneration and Contract

Salary: £12.75 per hour.

Contract type: Permanent, Part‑time (30 hours per week).

Location

Health Care Resource Centre, Caldwell Road, Widnes, Cheshire, WA8 7GD, United Kingdom.

Contact

Deputy Practice Manager Karen Gough, Email: karen.gough3@haltongp.nhs.uk, Phone: 01514955110.

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