Front Desk Administrator

What You Will Enjoy Doing

As the first point of contact for visitors, customers, contractors and employees, you will play a key role in creating a welcoming and professional environment while providing comprehensive administrative support across the business.

Key Responsibilities: Front Desk Administrator

• Provide a professional and welcoming reception service, acting as the first point of contact for visitors, customers, contractors and general enquiries.
• Manage the site switchboard, visitor arrivals, meeting room bookings, deliveries and daily contractor inductions.
• Coordinate business travel arrangements, including flights, accommodation, taxis, conferences and external meetings.
• Process incoming and outgoing post, arrange customer sample shipments and provide tracking information as required.
• Respond to enquiries from external organisations and business partners, maintaining a high standard of customer service.
• Coordinate catering requirements and ensure meeting rooms remain fully stocked, organised and presentation‑ready.
• Manage office, kitchen and PPE supplies, monitoring stock levels and placing orders as required.
• Support site facilities, health, safety and fire compliance activities, helping to maintain a safe and professional working environment.

What makes you great

• Previous experience in reception, administration or office coordination role.
• Excellent communication and customer service skills.
• Strong organisational skills with the ability to prioritise a varied workload.
• A professional and confident manner when dealing with visitors and stakeholders.
• Good IT skills, including Microsoft Office applications.
• High levels of accuracy and attention to detail.
• The ability to work independently and use initiative.
• Experience within a manufacturing or industrial environment would be advantageous but is not essential.

What you can expect working with us

Permanent (Monday‑Friday 7‑4). Salary: £30,000‑£34,000, dependant on experience.

Benefits Package

• Generous pension contributions
• Bonus scheme
• Life assurance from day one
• Employee Christmas vouchers
• PerkBox – high Street brand discounts
• Long service awards
• Subsidised onsite canteen
• Training and Development Support
• Maternity and Paternity Pay Scheme

PerkBox Benefits

• Money off purchases such as food, drink, cinema, tickets, clothing, and homeware
• A number of freebies across the perkbox site, such as free coffees
• Online access to free exercise and yoga classes with 24/7 access to qualified therapists

Additional Information

• Life assurance from day one
• Bonus scheme
• Company pension scheme
• Subsidised canteen
• Training and Development Support
• Maternity and Paternity Pay Scheme
• Christmas vouchers for you and your children
• Long service awards

Company Overview

At ALPLA, we stand for high-quality plastic packaging throughout the world. Around 22,000 colleagues produce quality packaging for foodstuffs, cosmetics and industrial cleaning brands for many blue‑chip clients across 182 ALPLA sites in 45 countries.

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