As a Support Officer you will be responsible for delivering a wide range of services to homeless households.
Location
Lanark Local Office
Hours
21 hours per week, fixed term for up to 3 months
Work Pattern
to be discussed at interview
Salary & Hourly Rate
£20,081 – £20,639 per year
Responsibilities
- Deliver a wide range of services to homeless households.
- Organise and prioritise workload effectively, responding and adapting to changing priorities to deliver a quality service.
- Communicate and liaise effectively with a variety of agencies.
Qualifications and Experience
- Experience in a housing support service with clients in vulnerable or distressed situations.
- Understanding of current issues and legislation related to the protection of children and vulnerable adults.
- Practical knowledge of a variety of IT packages including the Academy and Microsoft Office Suite.
- Experience managing your own caseload in a reactive role.
- Evidence of experience and achievements related to the five specific behaviours framework: Efficient, Flexible, Leading, Working with Others, and Performing.
- Experience dealing with vulnerable people.
Assessment Questions
- Provide evidence of your experience and achievements in the five specific behaviours framework: ‘Efficient, Flexible, Leading, Working with Others and Performing’.
- Explain what experience you have of dealing with vulnerable people.
- Explain your experience of working in a reactive role managing your own caseload.
Equal Opportunities and Inclusion
The Council is committed to fostering equality, diversity and inclusion in its workforce. We welcome applications from all sectors of the community, including under‑represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care‑experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots. As a Disability Confident employer we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position. As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile.
Benefits
- Enrolment in award‑winning local government pension scheme
- Salary Sacrifice Shared Cost AVC scheme to increase the value of the pension pot
- Up to 33 days annual leave
- Public holiday entitlement (up to 10 days)
- Occupational sick pay
- Family‑friendly policies – flexible working and leave, maternity/paternity leave, enhanced leave
- Employee discounts including cinema discounts
- Cycle to Work Scheme, physiotherapy, Employee Assistance Programme which offers practical and emotional support
Remuneration and Legal Information
This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020. It is a Regulated Role with Adults, in respect of the Disclosure Scotland Act 2020, therefore it is an offence to apply if you are barred from working with adults. Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made. Overseas Criminal Records Check is required where applicants were born outside the UK or have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants must provide a translated and official statement confirming no history of or pending criminal record proceedings.
Application Deadline
Applications must be received by 21 June 2026 at 11:55 PM.
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