Part-Time Support Worker – Young Persons (12-month fixed term Contract)

Support Worker – Young Persons

£25,878 per annum pro rata + benefits | Pathways, Bath | 12-month fixed term contract | Part-Time | 22.5 hours per week

Your Voice, Our Encouragement, Together We Strengthen Community Connection and Belonging. We are looking for a compassionate and motivated individual to join our Supported Housing team, working directly with customers to help them achieve their goals and maintain safe, stable accommodation.

What You’ll Be Doing

• Deliver person‑centred support plans and risk assessments that help customers achieve their goals and sustain their accommodation.
• Complete sign‑ups and inductions, ensuring customers understand their tenancy and support offer.
• Promote customer engagement, community involvement and meaningful participation in service development.
• Identify, report and respond to safeguarding concerns in line with policy and statutory guidance.
• Work in partnership with internal teams and external agencies to deliver coordinated, holistic support.
• Support rent management and budgeting skills, following arrears procedures and maintaining accurate records.
• Promote equality, diversity and inclusion, and take responsibility for health and safety in line with organisational policies.

What does success look like?

• Get feedback from my customers, peers and my manager about my effectiveness in delivering my services, as well as how I deliver them.
• Demonstrate the improvements I have delivered with tangible results that show success.
• Demonstrate that Curo is fully compliant with legislative obligations.
• Successfully meet the KPIs and objectives agreed for myself and my team.
• Demonstrate my active participation in Curo company life.
• Use the Curo Quality Assurance measures to demonstrate my consistent delivery of our team processes.

What you’ll get in return

• 26 days annual leave per year (plus bank holidays), increasing to 29 days pro rata
• Your birthday off as an extra holiday
• Up to 10% matched pension contribution
• Flexible benefits which might include a Health Cash Plan
• Access to an Employee Assistance Programme for your wellbeing

More about you

• A strong understanding of homelessness, vulnerability, and the challenges faced by people accessing supported housing services.
• Experience working with vulnerable customers, managing a caseload, and delivering support through multi‑agency partnerships.
• Sound knowledge of safeguarding practice, social housing and tenure legislation, and professional boundaries.
• The ability to engage and motivate people from diverse and hard‑to‑reach groups, building effective, respectful relationships.
• Experience developing and reviewing support plans, risk and needs assessments, and monitoring outcomes to identify unmet needs.
• Awareness of training, employment and education pathways to support customer development and independence.
• Strong communication, record‑keeping and IT skills, with confidence using Microsoft Office and information systems.
• A flexible, resilient team player able to work under pressure, meet deadlines, and deliver excellent customer service.
• A clear commitment to equality, diversity, confidentiality, and health and safety in line with organisational policies.

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