Location: South West London covering Chelsea & Westminster catchment area.
Closing date: 14 June 2026.
Interview dates: To be confirmed.
Salary: £24,000 pa plus company car (approx. retail value £23,000‑26,000, taxable benefit £6‑8k) and other benefits.
About The Role
We are looking to appoint a Neonatal Support Worker on a full‑time basis (35 hours, 5 days per week) to deliver high‑quality wrap‑around care and support to families with babies receiving treatment on neonatal intensive care units within the London & South East region. You will work collaboratively with the multidisciplinary team and report to the Family Support Manager of the London & South East Care Team.
You will provide needs‑led emotional, social and practical support to families where a child/young person has a life‑threatening or terminal illness.
Having worked in a demanding and emotional environment you should have a genuine interest in building supportive relationships and helping people, including bereavement support and a strong understanding of grief, loss and change.
What we’re looking for
- An experienced child health, education or social care professional – applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care.
- A warm, inclusive approach to achieving goals quickly and correctly
- Practised in child protection, information sharing and the rules around data protection – you lead by example, drawing on your own professional experience and working within established guidelines
- Practical and people‑oriented – you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MS Office)
- A persuasive and open communicator – you will work collaboratively with your team and volunteers to ensure delivery of a high‑quality service and support fundraising colleagues by writing case studies and family updates
- A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What We Offer
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
- Time off in Lieu
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Family friendly policies, focused on employee wellbeing, and an active cross‑organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth
We also provide a high level of training and development opportunities for all staff, including Mental Health First Aid, Makaton, introduction to play, drawing and talking training. The programme aims to provide a building block for you to individually tailor your own learning and development needs.
How To Apply
Please complete an application form and send it to recruitment@rainbowtrust.org.uk. Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our London & South East Care Team office with dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Apply Here
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