Customer Service Advisor

Company: Brook Street
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Job Description:

Customer Service Advisor (6-Month Contract)Location: Brighton (Hybrid after training)Start Date: 7th AprilSalary: £26,227 per annum pro rataMonday – Friday 9am -5.30pm

About the Role

  • 2-week office-based training, then hybrid working
  • Handle customer enquiries by phone, email, and chat
  • Give clear information on products and update customer records
  • Provide great service and resolve queries efficiently

What You Need

  • Customer service experience (contact centre, retail, hospitality, etc.)
  • Excellent communication and listening skills
  • Good IT skills and the ability to use multiple systems
  • Positive attitude, attention to detail, and problem-solving ability

What’s on Offer

  • Supportive team and strong training
  • Flexible hybrid working after training (up to 3 days from home option)
  • Chance for the role to become permanent

If you’re customer-focused and ready to start on 7th April, we’d love to hear from you.Interviews available immediately

Brook Street NMR is acting as an Employment Business in relation to this vacancy.

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Posted: June 12th, 2026