Linehaul Dispatcher

We have an exciting opportunity for you to join our team as a Dispatch Agent working on the PM shift.

Working hours

37.5 per week

Shift Schedule

Monday – Friday. Start/Finish: 1400-2200 (30 min unpaid break)

What You Will Be Doing

• Preparing courier schedules and routes
• Coordinating the distribution of work amongst couriers to help them achieve station’s operational goals in the most efficient way
• Monitoring the daily delivery cycle, updating systems with accurate information to ensure correct execution of the daily pick-up and delivery assignments
• Providing support to the couriers and assisting them with issue resolution
• Contacting customers when needed to obtain additional information or advise on potential service-related issues
• Proactively reporting any issues that occurred during the daily delivery cycle to management and compiling reports on station’s productivity, volumes and performance

What Do You Bring With You

• Experience in coordinating a team in a busy transport and/or dispatch environment an advantage
• Good Microsoft Office and PC skills
• Good geographical knowledge
• Focused on accuracy and attention to detail
• Driven to solve problems while using planning and organizing skills
• Able to communicate and align with different stakeholders
• Ability to manage own and teams time effectively with attention to detail in a pressurized environment

What Do We Offer

• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge, including online language courses
• Tuition Assistance Program (applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities

We are an equal opportunity employer and are committed to a diverse and inclusive workforce.

FedEx is Disability Confident ‘Committed’.

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