Administration Assistant – PART-TIME – Lambwood Heights-Reception/Admin

Job Details

Location: Lambwood Heights, 244 Lambourne Road, Chigwell IG7 6HX

Hours: 24 hours per week

Pay: £13.20 per hour

Contract: Part-time

Shift: Days

Responsibilities

• Support the Business Administrator with recruitment processes.
• Create and maintain resident and employee files.
• Responsible for the thorough screening of all staff within the home in line with safer recruitment processes.
• Support employee and resident lifecycle administration.
• Provide efficient and effective office management service.
• Support financial and regulatory compliance with the service.
• Complete regular reconciliations of accounts including personal allowances, invoices and petty cash.
• Support payroll administration ensuring payroll cut off dates are met.
• Welcome visitors ensuring they receive a professional and friendly experience and support with visitor sign‑in.
• Managing incoming calls, emails and general enquiries.
• Develop good relationships with residents, staff, relatives and visitors.
• Responsible for maintaining the Bistro area, keeping it clean and tidy.

Qualifications

• At least 1 year of previous experience in office administration.
• Excellent IT skills including the use of Microsoft Word, Excel and Outlook.
• Organised with the ability to manage and co‑ordinate multiple projects.
• Self‑motivated and flexible.
• Good time management and ability to work to a deadline.
• Flexible to meet the need of the service.

Benefits

• One free meal per shift.
• Uniform provided.
• Enhanced bank holiday pay.
• Increased annual leave entitlement for team members who work 3 years or more.
• Cycle to Work scheme.
• Milestone birthdays – extra time off.
• Company sick pay over statutory entitlement (subject to length of service).
• Refer a Friend scheme for permanent roles within the organisation (T&C’s apply).
• Recognition and staff appreciation initiatives.
• Health Cash Plan (subject to T&Cs).
• Death in Service Benefit (subject to T&Cs).
• Long service awards.

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