Are you a motivated PharmacyTechnician looking to develop your career in medicines optimisation and patientsafety? Join our friendly and supportive Medicines Management team, where youwill play an important role in helping ensure medicines are used safely andeffectively across our community services.
Were looking for someone whois organised, proactive, and enjoys working collaboratively, with theconfidence to manage their workload and contribute to a positive teamenvironment. In return, youll be supported to develop your skills, gainexperience across medicines optimisation, and make a real difference to theservices we provide.
If you are looking for a rolewhere you can grow, be valued, and contribute to improving patient safety, wewould love to hear from you.
Please note interviews are scheduled for 9th July 2026
Main duties of the job
In this role, you will supportthe effective delivery of medicines optimisation across community services. Youwill help maintain accurate records, monitor data to highlight trends or risks,and quality improvement work that supports safe and consistent practice.
Working closely withpharmacists and wider teams, you will provide practical support across a rangeof medicines governance activities, responding to queries within yourcompetence and ensuring processes are followed in line with policies andguidance. You will also contribute to training and supporting colleagues,helping to promote good practice across services.
The role requires strongorganisational skills, attention to detail, and the ability to manage your ownworkload while working collaboratively. You will be confident using data, ableto identify when to escalate issues, and committed to maintaining high standardsof professionalism in everything you do.
For a comprehensive list of duties please see the attached Job description and Person specification.
About us
We are aprovider of NHS Community Health Services, CityCare exists to support thehealth and wellbeing of all local people, working alongside other health andcare partners to achieve this. We are a value driven, people business with apassion for excellence. Our vision and social purpose is to make a differenceeveryday to the health & wellbeing of our communities and our values ofkindness, respect, trust and honesty lie at the heart of everything we do,guiding how we work together with partners and each other to consistentlydeliver high quality compassionate care. As a social enterprise we aim to addsocial value by investing in the future of our local communities and helping tomake a difference in peoples lives.
CityCare valuethe benefits of a diverse and inclusive workforce. We encourage applicationsfrom candidates who identify as disabled, LGBT+ or from a Black, Asian orMinority Ethnic (BAME) background, as they are currently under-representedwithin our organisation.
We are proud to be a forces-friendlyorganisation and are dedicated to supporting Veterans, Service Leavers, Reservists, andmilitary spouses/partners. We value the unique skills and contributions youbring.
CityCare is anequal opportunities employer. We are positive about employing people withdisabilities. If you require your application in a different format pleasecontact People Services on ncp.recruitment@nhs.net . CityCare is committed to theprotection of vulnerable adults and children.
Job responsibilities
Job Purpose
The post holder will support the delivery ofmedicines optimisation across community healthcare services. Working as part ofthe Medicines Management team, the role ensures the safe, effective, andcost-efficient use of medicines.
The Medicines Optimisation Pharmacy Technicianwill:
Provide advice andsupport to colleagues on medicines within professional competence.
Maintain accuraterecords and manage medicines-related documentation in line with governance,legislation and organisational policies.
Monitor and reviewdata, identify trends, and support the organisation to improve practice, ensurecompliance, and enhance patient safety.
Contribute to stafftraining, development, and continuous quality improvement initiatives relatedto medicines optimisation.
Work independently and as part of the team to manage the teams workloadand priorities
Dimensions
Provides support to medicines optimisationacross community healthcare services, contributing to the safe andcost-effective use of medicines.
Supports services across different locationswithin the organisation.
Maintains accurate records in line withorganisational policies, procedures, and relevant legislation.
Works with a degree of autonomy withinestablished policies and professional standards, prioritising workload andescalating risks as appropriate.
Contributesto patient safety and quality improvement through supporting medicinesmanagement and departmental activities.
Key Responsibilities
Governance, Safety &Compliance
Support compliance with medicines legislation, policies, and proceduresto ensure safe and effective practice.
Maintain accurate records, audit trails, and documentation to meetgovernance and regulatory requirements.
Support the identification, investigation, and resolution ofmedicines-related incidents, risks, and safety alerts.
Contribute to the development and review of medicines-related policiesand procedures.
Support the safe, effective, and cost-efficient use of medicines acrossservices.
Maintain medicines-related systems and records, including prescribinggovernance processes.
Work with stakeholders to promote best practice in medicines use.
Data, Audit & QualityImprovement
Assist in monitoring data and supporting improvements in practice andcompliance.
Collect and analyse data to identify trends, risks, and opportunitiesfor improvement.
Contribute to quality improvement initiatives to enhance patient safetyand service delivery.
Administration & ServiceSupport
Maintain accurate records in line with policies, procedures andlegislative requirements.
Provide administrative support, including coordinating meetings, preparing documentation, and tracking actions.
Organise and prioritise workload to support delivery of team objectivesand work plans.
Communication & TeamWorking
Communicate effectively with colleagues and stakeholders within scope ofrole.
Respond to medicines-related queries within their own competence,seeking guidance where appropriate.
Work collaboratively across teams to support medicines management andservice delivery.
Training & Development
Support delivery of training and provide guidance on medicines-relatedprocesses within scope of role.
Contribute to the development of staff and promote a culture ofcontinuous learning.
Professional Practice
Work independently within professional standards, policies, and scope ofpractice.
Maintain GPhCregistration as a pharmacy technician
Person Specification
Additional Criteria
- All appointments are subject to satisfactory occupational health clearance.
- Ability to cope with the demands of the role, including keyboard use for extended periods and occasional manual handling of files or equipment.
- Full driving licence or the ability to travel between locations.
- Ability to be flexible over hours worked within contracted hours to meet the needs of the service
Qualifications
- Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC)
- Qualification recognised by the General Pharmaceutical Council for registration as a Pharmacy Technician, such as, level 4 certificate of higher education in Pharmacy Technician practice (UEA), BTEC in Pharmaceutical Science or NVQ Level 3 in Pharmacy Services
- Evidence of ongoing Continuing Professional Development (CPD)
Experience
- Experience of safe storage, handling, and stock control of medicines
- Experience of audit activity, data collection, logging incidents, and record keeping
- Experience of training and supporting staff within agreed competencies
- Experience of working with multidisciplinary teams and partner organisations
- Experience of supporting or contributing to service change or development initiatives
- Experience of medicines optimisation or medicines management
- Experience of administrative support, including meeting documentation
- Experience of analysing prescribing and medicines usage data and supporting prescribing governance
- Experience of managing controlled medicines documentation/stationery
- Experience of quality improvement projects
Skills & Attributes
- Excellent written and verbal communication skills, including ability to communicate complex or sensitive information
- Strong organisational and workload management skills
- Ability to work independently within policies, procedures and professional standards
- Ability to prioritise workload and meet deadlines
- Effective problem-solving and decision-making skills
- Ability to recognise when advice, supervision, or escalation is required
- High level of accuracy and attention to detail
- Knowledge of medicines safety alerts, and/or incident management processes
- Knowledge of primary care systems, such as SystmOne
- Ability to support and influence change in practice within agreed scope
- Experience of report writing and presentation skills
- Experience of delivering training and identifying learning needs
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£32,073 to £39,043 a yearpro rata for part-time
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