At Places for People, we hire People, not numbers. If you are enthusiastic, motivated to grow, and believe in community spirit, we want you on our team.
About the Role
We are looking for a Young Person Homeless Support Worker to join our team in South Shields. The role supports customers who are at risk of homelessness, delivering support and intensive housing management services to vulnerable people living in temporary dispersed accommodation. You will develop and deliver care plans, sign up new customers, provide advice on welfare and benefit systems, carry out risk assessments, maintain the scheme, manage repairs and liaise with the housing management team. A car and mileage allowance is essential.
Responsibilities
- Support customers with safe accommodation and provide individualized support plans.
- Deliver intensive housing management services and develop strong links with customers, staff and external agencies.
- Sign up new customers and advise on welfare/benefit systems.
- Carry out risk assessments and health‑and‑safety monitoring.
- Work with housing management team regarding repairs, voids and maintenance.
Qualifications
- Experience working with vulnerable client groups, preferably in a housing or social services context.
- Knowledge of housing management best practice, letting procedures, tenancy compliance and the benefits system (desirable).
- Strong IT and communication skills.
- Resilience in challenging situations.
- Local knowledge of South Shields area is an advantage.
- Enhanced DBS check and disclosure required.
Benefits
- Competitive salary with annual review.
- Pension with matched contributions up to 7%.
- Holiday package – up to 35 days annual leave with buy‑sell option.
- Cashback plan for healthcare costs – up to £500 saving per year.
- Bonus scheme – 2% for all colleagues.
- Training and development opportunities.
- Extra perks and discounts from shops, cinemas and more.
Equal Opportunities
We guarantee a private interview for candidates who are disabled, neurodivergent or have served in the Armed Forces, provided they meet the essential criteria for the role.
Safeguarding
Safeguarding is everyone’s responsibility. We follow robust policies and procedures, ensuring all employees, volunteers and contractors uphold the highest standards. All employees are expected to support our safeguarding culture and report concerns.
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