Clerical Admin Assistant

Clerical Admin Assistant – Samuel Johnson Community Hospital

Fixed‑term secondment with no guarantee of release from your substantive post. Closing date: 21 June 2026.

Schedule: Monday, Tuesday, Thursday, Friday 8:30 am – 5:00 pm with a 1‑hour lunch break. Saturday work may be required, with variations in start and finish times.

Responsibilities

• Work as part of the Trust’s Patient Access Team, delivering high‑quality, responsive outpatient, health‑records and referral‑to‑treatment education and validation services.
• Use a PC extensively; excellent keyboard skills and proficiency in Microsoft Word or equivalent are essential.
• Perform light physical work, including movement of case notes.
• Remain well‑motivated, organized and able to cope under pressure while adapting to a changing environment.
• Be an effective team player, able to work both within the team and autonomously.
• Demonstrate first‑class communication skills, recent customer‑service experience and prior administration experience.

Qualifications

Knowledge

• English and Maths GCSE Grade C or above (or equivalent).
• Computer literacy with good keyboard skills.
• Clerical / admin skills.

Experience

• Experience delivering customer service.
• Ability to work on own initiative and as part of a team.
• Previous experience within a similar acute administrative environment.

Skills

• Remain calm and confident.
• Organizational skills.
• Ability to work in a busy environment and meet deadlines.
• Strong written and verbal communication.

Benefits

• Development opportunities, both professional and leadership development.
• On‑going support from recruitment to integration into the team and beyond.
• Staff benefits: employee assistance programme, discounted gym membership, onsite fitness classes, car schemes.

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