Babington House, Frome, Somerset, BA11 3RW
Room Attendant (Turndown) – Hours
At Soho House, you will play a key role in maintaining the cleanliness, presentation, and comfort of guest rooms and suites. Mon‑Fri 14:00‑22:00 or 16:00‑22:00. With an eye for detail and a commitment to excellence, you will ensure each space meets the club’s high standards, contributing to an exceptional member and guest experience.
This position is ideal for someone who takes pride in their work, enjoys working independently, and understands the importance of discretion in a luxury environment.
Benefits & Perks
- Weekly Pay
- Team meal during shift prepared by our chefs
- 50% team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to add up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 year continuous service
- Up to 50% staff discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 paid days a year to support a charity of your choice
- Free Counselling Sessions
- Cookhouse & House Tonic – food and drink training, events, and opportunities to inspire and educate
- Continuous training to develop yourself personally and professionally
- Team Events – fitness, cinema screenings, art classes, etc.
Responsibilities
- Clean and service guest rooms, suites, and common areas according to club standards
- Replace linens, towels, and amenities as needed, ensuring consistency and presentation
- Check rooms for maintenance issues and report any faults or damages promptly
- Ensure guest belongings are respected and handled with care and confidentiality
- Maintain cleaning carts, equipment, and storage areas in a tidy and well‑stocked condition
- Support laundry services, including sorting, folding, and transporting items when required
- Follow all safety and sanitation procedures, including use of chemicals and PPE
- Communicate guest requests, room status changes, or incidents to the Housekeeping Supervisor
- Assist with turndown service or special requests when required
- Ensure hallways, stairwells, and service areas remain clean and clutter‑free
Qualifications
- Up to 2 years’ experience in a busy high‑profile venue as a housekeeping or room attendant
- Strong attention to detail and high personal standards of cleanliness
- Ability to work efficiently and manage time independently
- Professional appearance and a respectful, positive attitude
- Basic spoken English and ability to follow verbal and written instructions
Equal Employment Opportunity Statement
As set forth in Soho House via Caterer.com’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. We encourage applicants of all backgrounds to apply.
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