Role Overview
We are seeking an organised and proactive Administrative Assistant to support our Send Away Service, ensuring specialist referral reports, invoices and related documentation are processed accurately and on time. The role is key to maintaining robust records and financial governance, supporting service continuity and enabling clinical teams to access results promptly.
Key Responsibilities
- Coordinate end-to-end administration for the Send Away Service, including receiving and logging specialist reports, accurately transcribing results into LIMS, and tracking outstanding items to support timely clinical access and clear audit trails.
- Process invoices and supporting documentation, maintain accurate invoice logs, and support purchase order raising and receipting to ensure strong financial governance and continuity of specialist testing services.
- Provide day‑to‑day administrative support to laboratory teams, responding to enquiries, organising information, prioritising workloads to meet deadlines, and escalating discrepancies appropriately to minimise delays and errors.
- Work closely with laboratory staff and the wider administration team, building trusted relationships and communicating professionally and confidentially at all times.
- Work in line with Trust policies and information governance requirements, handling patient and financial information sensitively and securely, contributing positively to a kind and inclusive team environment, and supporting continuous improvement by sharing ideas and adopting new ways of working.
- Promote a culture aligned to LUHFT values by showing respect, raising concerns appropriately and contributing to service improvement.
Qualifications & Skills
Ideal candidate possesses strong administrative skills, enjoys working with systems and logs, can manage competing priorities, and is committed to high standards of accuracy, traceability and customer service.
Contact Information
For further details / informal visits contact: Name: Christine Harper, Job title: Operations Support Manager, Email address: Christine.Harper@liverpoolft.nhs.uk, Telephone number: 01551 706 5599
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