Sales Associate (W/M) – Conduit St.

Sales Associate (W/M) – Conduit St., London

Berluti, the unique men’s Maison of the LVMH Group, was founded in Paris in 1895 and has grown through four generations of the Berluti family, cultivating the art of excellence in footwear, leather goods, and ready‑to‑wear. Today, the brand offers an innovative lifestyle rooted in the Berluti spirit, with a presence in more than 25 countries across 70 stores.

Job Responsibilities

• Create an extraordinary and unique experience for our customers.
• Demonstrate sales leadership by playing an active role on the selling floor.
• Meet sales goals and objectives.
• Acquire Berluti technical skills for sales and product knowledge to maximise sales opportunities.
• Complete the necessary administration according to company policies.
• Ensure the highest level of customer service, complying with Berluti’s quality standards and the selling ceremony.
• Cultivate new and existing relationships with local and international customers.
• Demonstrate strong product expertise and passion.
• Respect CRM practices (mailings, e‑mailings, thank‑you letters, etc.) and report to the central team.
• Assist and support after‑sales service in accordance with Maison values.
• Stay aware of industry news and competitors.
• Participate in regular checks and necessary supply stocking and restocking.
• Ensure compliance with all Berluti policies (operations & security).
• Maintain inventory accuracy.
• Meet KPI objectives.
• Maintain visual merchandising standards and store condition as set forth by headquarters.

Qualifications

• At least 5 years of retail sales experience, preferably in a luxury consumer goods setting.
• Agile talent with a positive mindset and excellent cross‑selling skills.
• Strong leadership for business results with a passion for creativity and the Maison.
• Service‑oriented and client‑focused, with good communication skills.
• Demonstrate teamwork at all times.
• Fluent in English.

Additional Information

Location: Conduit St., LondonContract: PermanentStart date: July 1

Berluti is proud to be an equal opportunity employer. We celebrate and welcome diversity and are committed to creating an inclusive environment.

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