Sales Support Admin
Location: BasingstokePay Rate: £28 per hourShifts: Monday to Friday 9:00-17:00, flexible hours
Provide administrative and operational support to the sales team, ensuring efficient handling of customer interactions and sales‑related activities during periods of high workload.
Key Responsibilities
- Support the sales team with day‑to‑day administrative tasks and ad hoc requests
- Manage incoming sales enquiries, ensuring timely response and appropriate routing
- Contact customers via phone to follow up on enquiries, updates, or required information
- Draft and manage customer communications via email
- Maintain and update customer records, pipelines, and internal systems
- Assist with preparation of sales documentation, quotes, and reports
- Monitor shared inboxes and ensure all queries are actioned promptly
- Provide overflow support to ensure continuity of sales operations
Key Requirements
- Previous experience in a sales support or administrative role
- Strong organisational skills with the ability to manage multiple tasks simultaneously
- Confident communication skills, both written and verbal
- Comfortable engaging with customers over phone and email
- High attention to detail and accuracy in administrative tasks
- Ability to work in a fast‑paced environment and respond to changing priorities
- Proficiency in standard office tools and (url removed) systems is desirable
- Will need to work autonomously
- 3+ years of experience in sales support (MUST HAVE worked on a sales team as admin support)
- Admin support focused on sales team support
- Must be able to work independently
- Focus on Med‑Tech, bioscience areas
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