Part-Time Retail Sales Advisor Dublin Grafton Street 24 Hours Per Week

Job Title

Part-Time 24-hour Sales Advisor

Location

Dublin, Grafton Street Store

Job Description

We are seeking a part-time Sales Advisor to provide fast, friendly service to customers, contribute to sales targets, and support smooth store operations.

Responsibilities

• Sales
  • Greet and serve all customers with a fast, friendly service.
  • Provide detailed product information and demonstrate knowledge of all Swatch products.
  • Offer reliable information regarding guarantee and after-sales service.
  • Help display merchandise as directed.
  • Contribute to meeting the store’s monthly sales targets.
  • Oversee colleagues on the shop floor, ensuring best practices are followed and providing on‑the‑spot feedback.
• Security
  • Control shrinkage through attentive shop floor action, proper merchandise handling, accident prevention, and careful till operation.
  • Maintain awareness of products and security hot spots.
  • Follow company policy and procedures for opening and closing the store.
  • Handle all transactions responsibly and securely.
• Reporting
  • Accurately report all administration and stock control activities.
  • Collate sales figures.
  • Communicate any store issues to the Store Manager or Assistant Manager when absent.
• Store Maintenance
  • Keep the store clean and presentable at all times.
  • Delegate tasks to colleagues during peak trade to ensure productivity.
• Communication
  • Adhere to company policies and regulations.
  • Attend briefing sessions as directed by the line manager.
  • Hold briefing sessions in the absence of higher‑level management.
  • Communicate confidently at all levels and maintain professional conduct with customers and colleagues.
  • Be familiar with international customers’ customs and culture.
• Product Knowledge
  • Attend regular training programmes.
  • Deliver product knowledge confidently and train colleagues on upcoming collections.
  • Take responsibility for understanding new products and applying training.
  • Provide clear product knowledge to customers.
• Additional Duties
  • Undertake responsibilities within the scope of the position under line manager direction.
  • Act in a senior capacity when the Store Manager or Assistant Manager is absent.
  • Assist the store management team to lead and inspire colleagues.
  • Ensure service standards align with training and Swatch guidelines at all times.

Qualifications

• Essential
  • Passionate about leading, motivating, and engaging a team.
  • Driven to improve conversion and meet store KPIs.
  • Enjoy developing team members and providing constructive feedback.
  • Committed to delivering the highest level of customer experience and leading by example.
  • Initiative to support store management and propose improvement ideas.
• Preferred
  • Previous experience in retail and/or fashion accessories.
  • Experience dealing with international customers.
  • Ability to communicate in multiple languages.

Contact

Kevin Charles

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