Sales Coordinator – Part time (30 hours a week)
Salary: £22,400 per annum
Office hours: Monday to Friday – office hours based on site, flexible on hours but must fit along all 5 days.
Location: Brighouse
Our client is looking for a part time sales operations coordinator who is looking for an opportuning to grow in a sales function and with hands on administration support. This role would be perfect for someone looking for a long term-career in technical sales.
You’ll play a key role in keeping the sales operations running smoothly, supporting customers, managing CRM data, and helping identify new opportunities across automotive markets.
Key Responsibilities
- Process and manage customer orders accurately and efficiently using the company systems
- Provide prompt, professional support to customers by phone and email
- Manage quotations, pricing requests, product availability queries, and order updates in line with agreed processes
- Liaise with Production, Planning, Logistics and Finance to ensure accurate order fulfilment, delivery performance, and correct invoicing
- Maintain accurate customer records including contacts, pricing, delivery instructions, and account notes
- Coordinate resolution of issues such as delivery queries, shortages, returns, and invoice queries, keeping the customer updated throughout
- Support complaint handling in line with company procedures, ensuring actions are completed and recorded correctly
- Provide high quality administrative support to the wider Automotive Sales team as required
- Contribute to continuous improvement by identifying process issues and suggesting better ways of working
- Work in line with company policies, procedures, and Health and Safety requirements CRM management and pipeline support
- Maintain accurate and usable CRM data including contacts, account details, activity history, and key notes
- Log and track enquiries and follow-ups, ensuring clear ownership and timely progression
- Support pipeline maintenance by keeping opportunity stages and next steps up to date, in line with Automotive sales process
- Produce basic reports or lists to support call activity, follow-ups, and team planning
- Lead generation and early-stage opportunity support
- Identify and research potential customers in agreed Automotive segments using internal data and external sources
- Build targeted prospect lists and ensure correct contact details are captured in CRM
- Support initial outreach activity for agreed segments using approved messaging and call scripts
- Qualify inbound enquiries and warm leads by gathering key information, then passing qualified opportunities to Management
About You
- Experience in sales administration or sales support
- Strong organisation and attention to detail
- Confident communication skills, both written and verbal
- Proficient in Microsoft Office, especially Outlook and Excel
- Ability to prioritise and work to deadlines in a busy environment
- Proactive mind-set with a willingness and interest to learn products, customers, and Automotive markets
- Customer focused, calm, and solutions led
- Takes ownership and follows through to completion
- Team player who communicates clearly and builds strong internal relationships
- Process minded with an eye for continuous
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