About RIXO – RIXO’s story began in the London living room of best friends Henrietta & Orlagh, born from their passion for vintage. Our philosophy is to evoke a wanderlust & free spirit in all our wearers, filling a gap in the market with easy‑to‑wear, feminine shapes and high‑quality materials. Always inclusive, always empowering, we create a fusion of original hand‑painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality or time of day.
The role
As a Sales Assistant at RIXO, you will be the face of our brand, providing outstanding customer service and styling advice. You will support the day‑to‑day operations of the store, ensuring a seamless shopping experience for our customers while contributing to sales targets and brand success.
Key Responsibilities
- Deliver exceptional customer service and create a welcoming environment for all customers.
- Provide expert styling advice, demonstrating in-depth product knowledge.
- Assist with stock management, replenishment, and visual merchandising.
- Process sales transactions accurately and efficiently.
- Maintain store presentation and cleanliness to the highest standards.
- Support in‑store events, launches, and promotions.
- Build lasting relationships with customers to drive loyalty and repeat business.
- Stay up to date with RIXO collections, trends, and brand initiatives.
- Skilled at building and maintaining strong customer relationships.
- Consistently drive sales by delivering exceptional customer service.
- Drive sales through add‑on opportunities with customers.
- Keep visual displays and merchandising at a high standard.
- Maintain a clean and organized shop floor and stock rooms.
- Regularly replenish and update visual merchandising to maximize sales.
Requirements
- Previous experience in retail, preferably within fashion or luxury.
- Passion for styling and a strong understanding of fashion trends.
- Excellent communication and interpersonal skills.
- Ability to work in a fast‑paced environment and multitask effectively.
- Proactive, positive, and customer‑focused mindset.
- Flexible availability, including weekends and holidays.
Why RIXO
- Uniform allowance and generous staff discount.
- Career development opportunities within a growing brand.
- Competitive salary and commission incentives.
- 33 days annual leave per year for full time employees.
- Gift for your work anniversary.
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