Legal Receptionist – Part Time

Our client is seeking a Legal Receptionist to join their Marlborough, Wiltshire office.

This role sits within a professional legal environment, providing front‑of‑house and administrative support to ensure a consistently high standard of client service. This position would suit someone with prior reception experience within a law firm or legal services environment.

Key Responsibilities

• Providing a professional and welcoming front‑of‑house service to all clients
• Managing incoming calls, emails, and in‑person enquiries
• Greeting clients in a warm, professional manner and directing them appropriately
• Ensuring reception, meeting rooms, and client areas are maintained to a high standard
• Handling client payments accurately and securely
• Receiving, sorting, and distributing incoming post
• Completing reception‑related administrative tasks to a high standard
• Checking documentation and client ID in line with compliance and regulatory requirements
• Ensuring confidentiality and GDPR compliance at all times

The Candidate

• Previous legal firm reception experience is essential
• Experience in professional services reception roles (law firm preferred)
• Strong communication and interpersonal skills
• Professional and presentable approach suitable for a client‑facing legal environment
• Ability to multitask, prioritise workload, and remain organised
• Confident using IT systems including Outlook and Excel (case management system experience desirable)
• Reliable, proactive, and detail‑focused

Working Pattern

• 27.5 hours per week across 5 days
• No weekend working

Benefits

• Competitive salary
• 25 days annual leave + UK bank holidays (pro‑rata) + birthday leave
• Private healthcare (Simplyhealth membership)
• Pension scheme (4% matched)
• Life insurance
• Discounted legal services
• Employee referral scheme

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