Solutions Architect

Requirements

• This is an exciting opportunity for a deeply technical professional passionate about AI and customer success to make a significant impact in a fast-paced, innovative environment
• 7+ years of experience in a customer-facing technical role with at least 2 years in a pre-sales function
• Must have a demonstrable background in building and delivering technical solutions within a Solutions Consulting / Pre-Sales environment, with strong experience leveraging the latest open-source models, ideally within inference-driven use cases
• Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical stakeholders
• Ability to consult with new and existing customers to map business needs to technical solutions
• Strong technical background, with knowledge of AI, ML, GPU technologies and their integration into high-performance computing (HPC) environments
• Strong understanding of training, fine-tuning and inference in the context of open source LLMs
• Proficiency in Python and JavaScript, with experience building and delivering prototypes on API platforms
• Familiarity with infrastructure services (e.g., Kubernetes, SLURM), infrastructure as code solutions (e.g., Ansible), container infrastructure Docker, and scripting and programming languages (Python, Javascript)
• Strong sense of ownership and willingness to learn new skills to ensure both team and customer success
• Ability to operate in dynamic environments, adept at managing multiple projects, and comfortable with frequent context switching and prioritization

What the job involves

• As a Solutions Architect (Inference) at Together AI, you will work with customers and prospects to create business value through Generative AI applications
• Solutions Architects at Together are trusted advisors to our customers that evaluate, identify and demonstrate how Together can solve their AI needs
• As key contributors to our sales organization, Solution Engineers add tremendous value to the customer journey and directly impact company growth and revenue
• Act as a technical advisor to our most strategic customers, deeply embedding with them to support the ideation and development of innovative applications using OSS models on Together AI
• Run complex demonstrations and POCs of Together’s entire stack, including both hardware and software solutions
• Collaborate with sales to qualify new prospects and support existing customers along their journey to build cutting-edge Generative AI solutions
• Build and maintain strong relationships with customer leadership and stakeholders, ensuring the successful deployment and scaling of their applications
• Deliver high-value feedback to our Product, Engineering, and Research teams, ensuring our platform continues to evolve to meet customer needs
• Build educational content and tooling for both internal and external use around Together’s solutions (i.e., playbooks, blogs, demos, etc.)

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