Store Managers

Wolverine Worldwide is a global retailer of branded footwear, apparel, and accessories.

Responsibilities

• Be a role model – motivate and engage the team to embody brand values, promote an inclusive and positive atmosphere, and celebrate success.
• Own all sales and profit results, drive cost management across the P&L, including payroll, sales, and KPIs.
• Deliver outstanding service to all customers, demonstrating role‑model behaviours for the team.
• Communicate efficiently, both on the floor and behind the scenes; develop and maintain relationships with the business, customers, and community partners.
• Foster a supportive, productive, and inclusive environment that promotes teamwork and accountability.
• Ensure policies, operational standards and procedures are communicated, understood, and implemented (security, people, health & safety, and stock management).
• Identify innovative and creative methods to boost customer loyalty and drive the brand locally within the community.
• Partner with the wider business to ensure prompt placement of stock and maintain overall smooth store operations.
• Manage change within the store; engage the team to adopt new ways of working within the brand.
• Create amazing experiences for customers through authentic customer service that leaves a lasting impression.

Qualifications

• Experience in a management role, ideally in a fast‑paced, client‑focused retail environment.
• Commercial approach with a proven sales background and experience setting and delivering store KPIs.
• Flexible and adaptable; comfortable working in a fast‑paced environment.
• Flexible schedule and availability to work mornings, evenings, weekends, and holidays.
• Passion for our brands and brand lifestyles.
• Ability to work under pressure and manage multiple tasks at once.
• Proficiency with POS systems.
• Budget management experience, including payroll and expenses.
• Exceptional customer service and team‑management skills, with a track record of developing others.
• Interest and awareness of market trends in the retail industry.

Working Conditions

Retail environment.

US Candidates Only.

EEO Statement

Performing duties consistent with the Company’s AAP/EEO goals and policies.

Benefits

• Generous clothing allowance
• Seasonal allowance for SB uniform
• Excellent training & development opportunities
• Quarterly bonuses
• 60% off all Sweaty Betty merchandise
• 25 days holiday (pro‑rated if part‑time)
• Refer a Friend bonus scheme
• Season Ticket Loan
• Access to Retail Trust – advice & support tool
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees
• Wolverine Worldwide discount
• Enhanced Family Leave policy
• People Pension

DEI Commitment

Our DEI Commitment: We are dedicated to creating a culture that represents our mission of empowerment. We celebrate diversity, embody inclusion, and pursue equitable opportunities. We actively listen and learn from our team, focusing on learning, development, and progression across the business. Our goal is to embed diversity, equity and inclusion at the heart of our business and create a culture of belonging that empowers everyone to be their best authentic self.

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