Job Overview
We’re looking for an experienced and customer focused Senior Team Leader (Gas and Mechanical) to join our team, leading the delivery of Gas and Mechanical Services across our homes in Yorkshire.
In this role, you’ll play a key part in ensuring services are delivered safely, efficiently, and in line with compliance requirements, while supporting and developing teams to provide a high-quality customer experience.
We believe work is something you do, not somewhere you go — so if you want to work for a company that is truly flexible and where you are valued, this could be the role for you!
What we’re all about
Here at Yorkshire Housing, our customers are at the heart of what we do – we call it being customer obsessed. We own and manage nearly 20,000 homes (and counting) across Yorkshire, with a mission to make it possible for our customers to have a place they’re proud to call home.
Delivering safe, compliant gas and mechanical services is a key priority for us. As a Senior Team Leader, you’ll play a vital role in ensuring our services meet high standards of quality, safety, and performance while supporting continuous improvement and innovation.
What will you be doing?
You’ll provide leadership and direction to Gas and Renewable Team Leaders, Technical Coaches and wider operational teams, ensuring that services are delivered effectively and aligned with organisational priorities.
Working closely with the Gas and Mechanical Services Manager and other stakeholders, you’ll oversee operational delivery, manage performance, and ensure that resources are planned effectively to meet demand. You’ll also act as deputy to the Gas and Mechanical Services Manager when required.
Your role will involve a combination of leadership, operational oversight, and technical expertise, helping to drive improvements in service delivery, customer experience, compliance, and efficiency.
You’ll also:
- Lead and support teams to deliver planned and reactive gas and mechanical services
- Oversee day‑to‑day operations, ensuring work is completed on time and to a high standard
- Monitor performance, identify risks, and implement improvements
- Manage subcontractors and ensure services are delivered safely and effectively
- Take ownership of customer complaints, ensuring timely and fair resolutions
- Ensure compliance with all relevant regulations, standards, and health and safety requirements
- Support workforce planning to align resources with service demand
- Provide technical expertise and guidance to support high‑quality delivery
- Conduct site visits, inspections to ensure compliance and quality standards are maintained
- Promote a culture of safety, accountability, and continuous improvement
- Support multi‑skilling and development across teams to build resilience and flexibility
- Keep up to date with industry developments, technologies, and best practice
Who are we looking for?
We’re looking for someone who is a strong leader, technically confident, and passionate about delivering excellent services.
You’ll bring:
- Strong technical knowledge in gas and mechanical services
- Experience leading teams in a similar environment, ideally within social housing
- Knowledge of compliance, health and safety, and regulatory requirements
- Experience managing performance and driving improvements
- Excellent organisational and workforce planning skills
- Strong communication and relationship‑building abilities
- A proactive and solutions‑focused approach
- A strong commitment to delivering excellent customer service
- Confidence working with systems and maintaining accurate data
- Strong IT skills including Microsoft Office and Excel
- Relevant gas qualifications including CCN1, CENWAT, CKR1 and HTR1
- A full UK driving licence and access to a car
Experience with renewable technologies and commercial gas qualifications would be advantageous but are not essential.
What’s in it for you?
We offer an excellent salary of £51,750 plus £2,000 car allowance per year (35 hours per week), plus 26 days annual leave (rising each year to 31 days) and Bank Holidays.
You’ll also get a benefits package to suit you, including a health cash plan (claim back on things like prescriptions and eye tests), retail discounts, and our pension scheme where we’ll match your contributions up to 9%.
We work flexibly with our hub, home, roam approach, and we’ll support your development with a range of internal and external training opportunities.
Your wellbeing matters too. You’ll have access to our wellbeing support package, including a library of free fitness classes, an instant My GP service, and free counselling sessions with a trained professional.
Now you’re really interested?
At YH, we’re actively building a working environment that’s inclusive as well as diverse, where everyone can contribute their best work and be themselves. We believe difference makes us stronger and encourage applications from all backgrounds.
We know not everyone will meet every requirement. If your experience looks a little different but you think you can bring value to the role, we’d love to hear from you — so please apply!
The fine print
The closing date for applications will be 21/06/2026 but we might close it early if we receive lots of great candidates — sodon’thang around.
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