Client Development Senior Specialist

This opportunity is for a Senior Specialist within a highly regarded international professional services firm, known for supporting major global organisations on complex, high-value work. This role sits at the heart of a global client strategy function, combining client feedback programme delivery with hands‑on support to key strategic accounts. You’ll play a critical role in strengthening client relationships and driving insight‑led business development initiatives.

Key Responsibilities

• Support the end‑to‑end delivery of a global client feedback (client listening) programme, including pipeline management and stakeholder coordination
• Produce regular insight reports, analysing client feedback trends and metrics to inform strategic decisions
• Assist with and gradually lead client interviews, developing capabilities in direct client engagement
• Prepare and deliver feedback presentations to senior stakeholders and client teams
• Act as an internal ambassador for client listening, identifying opportunities to expand programme reach
• Manage CRM records and ensure data accuracy across client engagement activity
• Support a portfolio of global client teams, ensuring alignment with wider strategic objectives
• Contribute to pitches, proposals, and client‑facing materials, alongside wider BD and marketing initiatives

Key Requirements

• 3-5 years’ experience in business development, marketing, or communications within professional services (legal experience highly desirable)
• Strong analytical, writing, and communication skills, with the ability to engage senior stakeholders
• Proactive, organised, and able to manage multiple priorities in a fast‑paced environment
• Experience working with CRM systems (e.g. InterAction) and handling data‑driven insights
• Commercial mindset with a client‑first approach and strong attention to detail

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