Logistics & Support Co-Ordinator

Logistics & Support Coordinator

Manchester

GBP27,000 – GBP32,000

Are you a logistics coordinator with experience within international import and export coordination?

Join this well-established international manufacturer and work alongside a collaborative team supporting an impressive global client base.

You’ll be based in the company’s Heywood office onsite, liaising with suppliers, customers and couriers.

Key Responsibilities

• Coordinate with couriers, freight forwarders, customers and suppliers to ensure spare parts/warranty parts or refurbished machine parts are going to be delivered in a timely manner and cost-effective way.
• Prepare, issue and monitor service, spares, refurbished parts and shipping invoices, ensuring all documentation is completed in line with company procedures.
• Ensure compliance with company policies, health and safety requirements and relevant legislation – particularly with international import and exports
• Support continuous improvement initiatives by identifying opportunities to enhance process, communication and delivery service.
• Proactively chase outstanding purchase orders, supplier deliveries and customer debt to support operational efficiency and project deadlines.
• Support daily office and service operations, maintaining accurate records to ensure smooth workflow.
• Assist with Field Service Technicians with general admin such as time sheets and any other support related activities.

Ideal Skills and Experience

• Experience using SAP or Salesforce
• Strong Microsoft Office skills
• Experience within shipping/logistics
• Experience within multi-modal function
• International import/export experience and dealing with licencing for different regulations for different countries.
• Strong attention to detail – when dealing with 3party importing companies for short term holdings and when dealing with different dimensions weight and width.
• Strong communication skills via phone or email.

Why should I apply?

• Fantastic opportunity to work for a company with a global footprint.
• Great career growth opportunities, training and professional development.
• Amazing company benefits, including private health insurance, up to 14% pension contribution, performance-based bonus and a generous 25 day plus bank holiday allowance increasing with tenure.

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