Strategic Customer Success Manager – Growth & Retention (London)

Law Business Research is seeking a Customer Success Manager to join their London team. This role focuses on managing a portfolio of customer accounts, driving user engagement and retention while fostering customer relationships. Candidates should possess 3-5 years of experience in customer success and strong analytical skills.

Benefits include eye care, private healthcare options after one year, and substantial contributions to pension plans. Embrace a customer-centric culture and contribute to achieving retention targets while continuously improving customer support.

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