Lift Service Engineer

As a Lift Engineer at Bellrock, you will be part of our Critical Engineering team, delivering safe, efficient, and compliant lift maintenance and repair services across a range of client sites. You will ensure that lifts and associated equipment are serviced, maintained, and repaired to the highest standard, supporting our clients in achieving safe and reliable building operations.

Key Responsibilities

• Carry out planned preventative maintenance (PPM), servicing and corrective repairs on passenger and goods lifts.
• Respond to reactive breakdowns and callouts, diagnosing faults and completing repairs efficiently.
• Undertake lift modernisation and upgrade works where required.
• Conduct routine testing and inspections in line with LOLER and BS 7255 safe working practices.
• Work with a variety of lift types, including traction and hydraulic systems.
• Maintain accurate service records and ensure compliance with statutory and client requirements.
• Liaise with clients on site, providing professional advice and excellent customer service.
• Participate in an on‑call rota to support emergency breakdowns.

Qualifications and Experience

• Qualified to NVQ Level 3 (Lift & Escalator Engineering) or equivalent.
• Proven experience in lift maintenance, servicing and repairs.
• Knowledge of LOLER regulations and safe systems of work.
• Strong fault‑finding and problem‑solving skills across a range of lift systems.
• Full UK driving licence.
• Good communication skills with a customer‑first mindset.
• Flexible and able to participate in call‑out rota arrangements.
• AI fluency and learning mindset – actively use AI in day‑to‑day work, demonstrate curiosity about new technologies, and take ownership of continuous improvement in thinking, working and delivery.

Working Arrangements

Work from 12 Cock Lane, London, EC1A 9BU. Monday to Friday 8:30 am to 5:00 pm.

Benefits

• 25 days annual leave plus bank holidays and one additional day as a thank you.
• Salary exchange pension scheme.
• Life cover.
• Paid sick leave.
• Health Assured employee assistance and wellness programme.
• Enhanced maternity, paternity and adoption leave.
• Salary sacrifice schemes: Cycle to work.
• Holiday purchase scheme of additional 5 days per year.
• Offers and discount scheme for everyday shopping and essentials.
• Healthcare Cashplan.
• MotorSave Scheme.
• Refer a friend.
• Liftshare.
• Virtual GP.

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