Multi-Lingual Parts Sales Advisor (Automotive)

Multi-Lingual Parts Sales Advisor (Automotive)

Job Reference: 271421

Location: Brentwood, Essex

Salary: £28,571.40‑£35,802.00 per year (depending on experience)

Salary: £28,000‑£36,000 per annum

Job Type: Full‑time, Permanent (UK office, In person)

Company Overview: HRGO supports a niche automotive company looking to grow. They provide high‑quality components, expert knowledge, and a passion for vehicles of all kinds—classic to modern—and serve customers worldwide.

Job Description

We are recruiting a multilingual Dutch or German Parts Sales Advisor. The role involves interacting with a global customer base, improving customer satisfaction and expanding market reach.

• Handle inquiries, sales, and after‑sales support in the customer’s native language.
• Work Monday to Friday, 8:00‑17:30.
• Previous experience as a Parts Advisor within the automotive industry is essential.
• Fluency in Dutch or German.

Responsibilities

• Communicate in English and Dutch or German.
• Order, reserve parts, invoice, and process payments.
• Handle general after‑sales questions and work with the service department.
• Make estimates when necessary.
• Acquire, prospect, and maintain accounts to achieve sales goals.
• Answer customer questions by phone, email, and face‑to‑face.
• Assist with inventory checks.
• Maintain contact with workshops, service advisors, and customers.
• Occasionally reach out to customers with special promotions.
• Make outbound cold acquisition calls (telesales) to build relationships.

The Ideal Parts Advisor

• Multilingual: English with fluent Dutch or German (essential).
• Experience in the automotive sector required.
• Works with colleagues to achieve higher profits and sales.
• Committed to building excellent customer relationships and exceeding expectations.
• Professional, friendly, with integrity, discretion, and objectivity.
• Demonstrated experience in a parts department.
• Strong technical understanding of motor vehicle operation.
• Good phone voice.
• Great organisational skills.
• Full, valid, clean driver’s licence.
• Willingness to attend car shows or travel for business to meet clients.
• Enjoys building long‑standing relationships.

Experience

• Parts sales: 1 year (preferred).
• Sales: 1 year (required).

For more details, please contact Michelle Ings, michelle.ings@hrgo.co.uk

Telephone: 01708 22 00 23

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