Aesop Retail Consultant

Overview

As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.

Qualifications and Experience

• Experience operating within a customer service role or environment
• Effective selling skills and the ability to drive commercial outcomes
• History of successfully participating in and contributing to a team
• Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all
• Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
• Strong communication and problem‑solving skills
• Working knowledge of skin care and skin care industry (advantageous)
• Knowledge of hair care, body care, fragrance and home categories (advantageous)

Job Details

• Employment type: Part‑time, 16 hours per week
• Location: England, Dartford
• Employment start date: 29‑Jun‑2026

Benefits

• Up to 50 % product discount and bi‑annual complimentary product allocation
• Cycle to work scheme
• Summer wellness leave options and paid volunteering allowance for all employees
• In‑house product and core skills training
• Competitive bonus opportunity based on personal performance and commission opportunity based on store performance
• Complimentary access to LinkedIn Learning for development
• Access to employee assistance programmes and complimentary subscription to Headspace mindfulness app
• Matched Gifting Policy – every £ raised by employees for any registered charity will be matched by the Aesop Foundation

#J-18808-Ljbffr…