Senior CMDB Lead for ITSM & Configuration Governance

Infosys is seeking a Lead Consultant, responsible for establishing the Configuration Management Database (CMDB) and ensuring IT asset tracking accuracy. This role is vital for effective IT Service Management.

The successful candidate will manage CMDB processes, collaborate with IT teams, and drive continuous improvement initiatives, leveraging tools like ServiceNow and BMC Helix.

Strong expertise in Configuration Management and ITIL best practices is essential for this position.

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