Operations Manager – Salary up to £70,000 + Bonus and Car Allowance
Overview
A market-leading, high-growth QSR business is seeking an exceptional Operations Manager to oversee a high-performing multi-site region across Edinburgh and the wider Scotland territory.
This is a senior field leadership role within a rapidly expanding, investor-backed QSR group operating at scale across the UK & Ireland. The business is in a significant growth phase, with aggressive expansion across city centres, retail parks, drive-thrus and travel hubs.
The role is best suited to a commercially driven, high-energy multi-site operator with experience managing 8+ high-volume sites, who thrives in fast-paced environments where execution, standards and people leadership directly impact performance.
The Role
- Full operational ownership of 8+ QSR sites across Scotland (Edinburgh core region)
- Accountability for P&L delivery, labour %, sales growth and EBITDA contribution
- Leadership of high-performing General Managers and field teams
- Responsibility for new site openings and regional rollout support (2–4 per year)
- Close partnership with central operations, HR, training and commercial teams
- Highly field-based role — majority of time spent in restaurants
Key Responsibilities
Commercial & Performance
- Own weekly and monthly sales, labour and profit performance across all sites
- Drive KPIs including ATV, delivery mix, covers, throughput and labour efficiency
- Deliver EBITDA improvement across both mature and new sites
- Identify and act on underperformance quickly and decisively
People & Leadership
- Lead, coach and develop a team of high-performing GMs
- Build succession pipelines and internal promotion pathways
- Drive performance management and accountability culture
- Create a strong, energised and high-performance field culture
Operations & Standards
- Ensure consistent delivery of brand standards across all locations
- Maintain compliance across food safety, H&S, audits and operational checks
- Drive guest experience, speed of service and product quality metrics
Growth & Openings
- Support end-to-end delivery of new openings in region
- Work closely with pre-opening and central support teams
- Ensure sites hit trading standards from day one
Ideal Background
- Experienced Area / Regional / Operations Manager from QSR or Fast Casual
- Proven experience managing 8+ high-volume sites
- Strong exposure to branded, high-footfall hospitality environments
- Track record of driving sales growth, labour efficiency and profitability
- Experience in new openings and fast-growth environments
- Strong leadership and GM development capability
- Hands-on, resilient field operator with strong commercial awareness
What’s on Offer
- Salary up to £70,000
- Performance bonus scheme
- Car allowance
- High-growth, investment-backed QSR brand
- Strong autonomy and ownership of a developing region
- Long-term progression into senior regional leadership roles
- Exposure to one of the UK’s fastest-growing hospitality expansion pipelines
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