Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client’s logistics challenges.
As a full-service global freight forwarder and contract logistics provider, we help our clients manage the warehouse and transportation needs of their supply chain so they can focus on their business
.Essential Job Function
- s:Client Facing Role that manages the overall business relationsh
- ipAccount mapping, business unit breakdown (touchpoints to align regional/global tea
- m)Run QBRs & ensure they are properly prepared f
- orEnsure each Crane Worldwide office servicing the account understands the SOPs and executes according
- lyReport Creation / Monitoring / Distribution (responsible/accountabl
- e)Performance management (responsible/accountabl
- e)Market Analysis / Industry Awarene
- ssDrives collaborative efforts internally by supporting and sharing best practices in the following key area
- s:Client Revie
- wsValue add Progra
- msTender Manageme
- ntStrategic Business Pla
- nsProcess Improvemen
- tsTechnology Solutio
- nsImpact & coverage analysis -> identify service or opportunity ga
- psPenetrate organizational structure and develop relationship beyond main points of conta
- ctMaintain rates and assess yields month
- lyMonitor account for timely payments and assist with collections on past due invoic
- esEnter all meeting notes, action items, complaints, compliments into our CRM and distribute to appropriate people in global netwo
- rkWhen necessary, travel within region to visit accounts/account sites and Crane Worldwide offices to review procedures and maintain customer information/satisfacti
- onEnsure all company policies and regulatory requirements are adhered
- toIdentify growth opportunities and develop a strategy to secure opportunities with the appropriate internal resourc
- esCreate a business development plan with short- and long-term business objectives, initiatives, and quantified value-added contributi
- onOther duties as assign
edPhysical Requiremen
ts:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functio
- ns.Talking, hearing and using hands to operate computer equipm
- entVision abilities required by this job include close vision and the ability to adjust fo
- cusMust have a valid driver’s license and safe driving rec
ordOther Skills and Abilit
- ies:Excellent Organizational Sk
- illsExcellent written and verbal sk
- illsExcellent presentation and interpersonal sk
- illsThorough knowledge of transportation industry logistics and freight forwar
- dingThorough knowledge of successful sales techni
- quesStrong computer skills including Microsoft Office s
- uiteDetail oriented, able to multitask and meet deadl
- inesSelf-motivated, able to work in a team and independe
- ntlyGood analytical and program management skills; ability to define, develop and document business processes and proced
- uresStrong customer service, problem-solving, and interpersonal sk
- illsInternal/external sales sk
- illsTroubleshooting and problem resolution sk
- illsLeads by exa
- mpleSense of urg
- encyCrea
- tiveResponds easily to changing dem
andsEducation and Direct Work Experi
- ence:College degree pref
- erred3-5 years successful sales or account management or operations experience in freight forwarding, logistics and or transportation ind
- ustryExperience with CRM sy
stemsCertifications and Lic
- ences:Professional certification may be required in some
areasDisc
laimer:The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as
needed.Recruitment Agenc
y PolicyAt Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate
details.Where recruitment support is required, we will engage trusted partners through a formal written agreement. We will not be liable for be liable for any associated placement fees for any CVs received without such an a
greement.We appreciate your cooperation in respecting th
is policy….