Healthcare Support Worker – John Stacey Ward

Company: HCRG Care Group
Apply for the Healthcare Support Worker – John Stacey Ward
Location: Paulton
Job Description:

Package Description

As a Healthcare Assistant within the HCRG Care Group at John Stacey Ward, Paulton Memorial Hospital, Bristol, you will be valued and receive exclusive rewards and benefits including:

  • £25,500 pro rata with access to our group pension
  • Membership of My Reward Hub, offering discounts on everyday purchases such as grocery shopping, cashback, and voucher offers for you and those special to you
  • Access to your wages as you earn them to help cover emergencies and avoid overdraft fees or high‑interest rates
  • Online and face‑to‑face support for your mental and physical wellbeing – from healthy recipes and activity challenges to post‑trauma support, legal, debt, and life management help, as well as career coaching and counselling
  • Access to eLearning, bespoke career pathways, and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
  • An open, just culture where you’re encouraged to have and implement ideas that can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ring‑fenced innovation funding each year

Location & Position

John Stacey Ward, Paulton Memorial Hospital, Bristol.

Full‑time or part‑time positions are available.

A great opportunity has arisen to join us as a Healthcare Assistant. You will be part of a welcoming multidisciplinary team on our ward, where our services run 7 days per week. We offer full‑time and part‑time positions to provide flexibility of hours to suit you.

We provide general medical and stroke rehabilitation for those stepping down from the acute trusts, as well as supporting primary care colleagues with admission avoidance and stepping up from the community.

Unfortunately we are unable to offer sponsorship at this time.

Main Responsibilities

Key responsibilities include:

  • Provide compassionate, patient-centred care in line with individual care plans.
  • Support daily care and treatment under the guidance of a registered practitioner.
  • Encourage patient and carer involvement in decision‑making.
  • Promote patient independence and dignity at all times.
  • Work collaboratively within a multi‑professional team.
  • Ensure clear, respectful communication, including support for language or hearing barriers.
  • Maintain accurate documentation of patient needs and preferences.
  • Practice effective infection control and contribute to a safe care environment.
  • Assist in clinics (e.g. dressing, fracture) and carry out delegated tasks confidently.
  • Support junior staff and seek guidance from registered staff when needed.
  • Perform select administrative duties as required.
  • Obtain appropriate consent and provide or request a chaperone when needed.
  • Uphold policies, procedures, and professional standards at all times.

Ideal Candidate

Essential

  • Good general education.
  • Care Certificate – or willingness to achieve.
  • Experience of working under supervision.
  • Experience of supporting other workers.
  • Ability to work as a team member.
  • Delivering patient focused care.
  • Ability to recognise own limitations.
  • Typing/data inputting skills.
  • Physical skills to manually handle patients and use appropriate lifting aids.
  • Undertake specific nursing/therapy skills.
  • Driven to achieve.
  • Self‑motivated.
  • Good time management.

Desirable

  • Experience of the NHS.
  • Experience of work in an acute or urgent health care setting.
  • Basic wound care knowledge and skills.

About The Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year – guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

Safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance, and we have policies and procedures in place to promote safeguarding and safer working practices. Everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Please note that the company you’ll work for is part of HCRG Care Group Holdings Limited, and by applying for this job we’ll need to process and hold information about you. For more information on how we use your information, see our website’s privacy policy.

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Posted: June 13th, 2026