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Clinical Support Worker
The closing date is 24 June 2026
The Frailty team in Wirral University Teaching Hospital (WUTH) comprises a multi-disciplinary team (MDT) involving consultant geriatricians, junior doctors, advanced nurse practitioners (ANPs), specialist nurses for older persons (SNOP), clinical support workers (CSWs), physiotherapists, occupational therapists, integrated discharge team (IDT), social workers and third‑party representation from Age UK.
The clinical support workers are an integral part of the frailty service within Wirral University Teaching Hospitals and are often the first members of the team that patients meet alongside the SNOPs when attending the Emergency Department (ED), the Older Person’s Assessment Unit (OPAU) or the Urgent Medical Assessment Unit (UMAC).
The aim of the Frailty Team, as a whole, is to provide a rapid, holistic assessment of frail patients attending Wirral University Hospital and to formulate a management plan for their care adopting a “Home First” approach.
The role supports the SNOP by helping to facilitate early discharge from hospital and prevention of admission where it has been identified that patients can be managed in community settings.
The SNOP team currently comprises 6 Band 6 nurses, 2 Band 6 physiotherapists, 2 Band 6 occupational therapists and 3 Band 3 CSWs.
Main duties of the job
- Assist patients with hygiene, toilet and protection needs using personal initiative under the guidance of a team leader.
- Assist patients in promoting independence.
- Use a hoist to lift heavy patients and transfer them from bed to chair or wheelchair.
- Assist patients onto a commode.
- Access patient condition and record basic observations of temperature, pulse, blood pressure and respiration rate.
- Use judgement to inform senior staff of abnormal findings.
- Assist in the care of dying patients, including providing support to relatives.
- Provide support for relatives.
- Assist with last offices.
- Assist with patient transfer to CT scanner, MRI and theatre.
- Assist with patient transfer for intra‑ and inter‑discharges from the hospital.
- Be able to prepare equipment in an emergency.
- Maintain effective communication with patients and staff.
- Communicate effectively with agitated and confused patients, including those with physical and mental disabilities.
- Be aware of and maintain patient confidentiality requirements in the clinical setting.
About us
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute trusts in the North West of England, comprising the Wirral’s only Emergency Department. We provide a high-quality range of acute care services and employ over 6,000 staff, serving a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and a financial turnover in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach of the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Job responsibilities
Please see attached Job Description for further information about the Clinical Support Worker position available at WUTH.
Person Specification
Qualifications, Specific Experience & Training
- A good standard of education to A‑Level standard and the agreement to undertake the relevant Level 3 qualification on appointment.
- Experience working in a clinical environment and undertaking a range of relevant clinical skills with proven competencies.
- Experience working in the NHS.
Knowledge and Skills
- Evidence of competence in relevant specialist skills or tasks.
- Knowledge and understanding of the responsibilities of a Clinical Support Worker.
- Previous experience and training in manual handling patients using appropriate equipment.
- Understanding of the importance of promoting patient independence.
- Ability to provide support and reassurance to patients.
Personal Attributes
- Ability to work well as part of a multi‑disciplinary team.
- A positive attitude and ability to act on feedback.
- Polite, friendly, approachable and self‑motivated.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Wirral University Teaching Hospitals NHS Trust
£25,760 to £27,476 a year per annum pro rata
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