Repairs and Service Technician

Location

Angel N1 (with regular on-site work when required)

Employment Type

Full-Time

Role Overview

The Repair and Service Technician is responsible for maintaining Halo’s high-quality equipment to the highest operational standards via repair, servicing, preventative maintenance and quality control. The role plays a key part in supporting asset reliability, extending equipment life cycles, reducing downtime and ensuring equipment is fully prepared, tested and fit for deployment across live events and installations.

About Halo

Halo is a trusted production partner for leading venues, agencies, and studios across London and the UK. We specialise in high-end lighting and technical production for live events, installations, and brand activations.

Key Responsibilities

• Equipment Repair & Fault Finding – Diagnose faults and carry out repairs across lighting, audio, AV and associated production equipment, escalating specialist repairs where required.
• Testing & Quality Control – Test equipment thoroughly following repair and as part of ongoing QC procedures, ensuring all assets meet Halo Lighting’s standards before being returned to stock or deployed.
• Operational Support – Work closely with warehouse, prep and project teams to prioritise urgent repairs, support equipment availability and respond to operational requirements.
• Preventative Maintenance – Perform scheduled servicing and routine maintenance to ensure equipment reliability, safety and operational readiness, helping reduce failures and extend asset life.
• Service Records & Reporting – Update repair logs, maintenance records and service histories accurately, flagging recurring faults, damaged assets or replacement recommendations.
• Stock & Parts Management – Monitor spare parts, consumables and repair requirements, assisting with sourcing components and recommending cost‑effective repair versus replacement decisions.
• Continuous Improvement – Identify opportunities to improve maintenance processes, asset reliability, testing procedures and workshop efficiency.

Skills & Experience Required

• Proven experience in equipment repair, servicing or technical maintenance within live events, AV, lighting, and audio.
• Strong fault‑finding and diagnostic skills, with a practical understanding of lighting, sound, AV and associated production equipment.
• Good knowledge of preventative maintenance practices, testing procedures and quality control standards.
• Understanding of electrical safety, equipment handling and relevant health & safety procedures.
• Strong organisational skills, with the ability to prioritise workload, manage competing demands and respond to urgent operational requirements.
• Practical, hands‑on approach with strong problem‑solving skills and attention to detail.
• Ability to work independently, take initiative and contribute effectively within a team environment.
• Flexible approach to working hours when required to support operational demands.
• Experience repairing intelligent lighting fixtures, power distribution or LED systems.

What We Offer

• A collaborative and supportive team culture within a growing company
• Ongoing training and opportunities for professional development
• Hands‑on experience with a wide range of industry‑standard AV and lighting equipment
• Clear progression pathways and opportunities to grow within the team

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