Job Summary
We are looking for 2 Supporter Relations Officers to join our Fundraising Operations team in Edinburgh. As a Supporter Relations Officer, you will play a key role in providing fundraising and administrative support to the Fundraising directorate and ensuring supporters have a positive experience and campaigns run effectively.
Key Responsibilities
- Manage supporter inquiries, registrations, and communications for fundraising appeals, campaigns, and events.
- Provide administrative assistance to ensure the smooth execution of fundraising activities across the directorate.
- Assist in planning and coordinating a variety of fundraising events to meet organisational goals.
- Oversee multiple ongoing activities, ensuring all tasks are completed accurately and efficiently.
- Work closely with colleagues across the charity to address issues and maintain seamless operations.
- Uphold the highest standards of Supporter Service, ensuring a positive experience for all stakeholders.
What You’ll Need
- Experience in a customer service role.
- Proficiency in Microsoft Office packages.
- Excellent written, verbal and oral communication skills.
- Ability to multi-task and prioritise workload.
Application & Interview Process
- Online application requires a CV and responses to additional questions. Please review the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Monday 22 June 2026.
Salary
£23,600
Contract
Full time, permanent
Based
Hybrid remote – Links Place, Edinburgh. You will be required to work from the office full time during training. After that, the role will be hybrid with 3 days a week in the office.
Benefits
- Flexible working – discussed at interview.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (matching up to 7.5%)
- Loan schemes for bikes, computers and season tickets.
- Continuous professional development opportunities.
- Industry‑leading training programmes.
- Wellbeing and Employee Assistance Programmes.
- Enhanced bereavement, family friendly and sickness benefits.
- Access to Blue Light Card membership.
- Subsidised Eye Care.
Equal Opportunities
Marie Curie is a Stonewall champion and welcomes applications from people of diverse cultures, perspectives and lived experiences. We are committed to providing a safe, inclusive, and rewarding workplace. Reasonable adjustments are available throughout the recruitment process; please contact recruitment@mariecurie.org.uk for any requests.
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