Picker-Nights

Overview

This is a night vacancy, so you will be a keen night owl ready to be part of a vibrant team that enjoys hitting targets and thriving on success.

You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries, the opportunities are endless, but everything you do matters—ensuring our customers get everything they came for, served quickly and efficiently.

Someone with a real can‑do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.

Responsibilities

• Accurate picking and dispatch of goods by picking against a handheld terminal and advising manager of any differences.
• Checking quality, shelf life and ensuring packaging is robust in preparation for delivery.
• Providing a high standard of customer service by processing deliveries efficiently and to target.
• Being polite when dealing with delivery staff and responding appropriately to queries and complaints, referring any complex situations to someone who can help.
• Meeting designated pick rates.

Qualifications & Attributes

• Can‑do attitude and comfortable working to meet designated pick rates.
• Passion for customer service, willing to go the extra mile when serving valued customers.
• Always be there, on time and properly presented.

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